Device management
Create and update devices, change the MAC or address, and read each one with its lines, files and tags.
For Cisco BroadWorks
Cisco BroadWorks device management, minus the busywork.
Set up, swap and check BroadWorks phones from an AI tool or your own systems. Users, services, groups and numbers come along too.
What you can do today
- Set up a phone with its type and MAC address
- Change the MAC or address when hardware is swapped
- See who is on each line of a phone
- Check a phone's files and tags
- List phones by group or service provider
What it covers
Device work and provisioning in one place.
BroadWorks stays your system of record. Dialplane sits beside it and takes on the work you repeat every day. Still call it BroadSoft? Same platform, same tools.
Provisioning
Set up users, groups, services and numbers, including call forwarding, remote office and simultaneous ring.
AI tools or your own systems
Work from Claude, ChatGPT, Copilot or Gemini, or plug your provisioning tools into one API.
Next step
See it on your Cisco BroadWorks.
Tell us a little about your network and we will get you set up.
Cisco and BroadWorks are trademarks of Cisco Systems, Inc. Dialplane is not affiliated with or endorsed by Cisco.